If you want to transform digitally, you must first change your leadership mindset

TheLEADER Covid-19 can be seen as an agent to promote faster digital transformation, but for successful digital transformation, businesses need to consider carefully, because if they do it wrong from the beginning, they will have to pay the price later. very expensive.

For a long time, digital transformation is no longer a new concept for Vietnamese businesses. However, vague visualizations and conceptual misunderstandings can make it difficult for businesses to find a clear path or strategy.

Even, when a lot of controversies surround the 4.0 threshold, whether we are just starting to enter this revolution or have passed it, it is understandable to have difficulties at the present time.

At the webinar jointly organized by TheLEADER, John&Partners and Base.vn, the concepts of "digitization" and "digital transformation" were clearly dissected and defined, helping businesses shape specific content about the digital economy, as well as what problems leaders will face on the current digital transformation journey.

Mr. Nguyen Huu Thai Hoa, Director of CTS Center for Thinking Science (Ministry of Science and Technology), Former Strategy Director of FPT Corporation, Vice Chairman of Strategy Council of VNPT Group

At the beginning of the discussion session, Mr. Nguyen Huu Thai Hoa, Director of the Center for Thinking Science CTS gave the definition: "Digital economy is an economy that operates mainly based on digital technology, especially transactions. electronic translation is conducted through the internet and intelligent information technology solutions".

Mr. Hoa said that the nature of "digitization" is not "digital transformation", but just a step in this process. He also pointed out the basic characteristics of the digital economy from a macro perspective, as well as steps to take for successful digital transformation from the perspective of businesses.

According to Mr. Hoa, there are 3 basic characteristics of the digital economy. The first is digitization, businesses must have digital data and this data needs to be brought to a centralized place. The second is the hyper-connected world, which means that all data has the ability to connect with each other in a common space, a common environment to create value and bring efficiency.

The third is smart, that is, where there is a bottleneck, businesses bring technology in to solve or use support tools to make everything more optimal, faster and more efficient. And the essence of digital transformation is that we convert these 3 elements step by step.

"The first priority is that we must change our thinking and define a clear strategy, then proceed to digitize and build a centralized data system, followed by building a corporate culture and promoting legitimacy.

Why do I want to emphasize justice here? Because when it comes to data transparency, there are many hidden corners in the business that they do not want to reveal, now we have to change gradually and pay attention to sensitive points. Special attention should be paid to the development of human resources 4.0, and tools are always the last factor," said Mr. Hoa.

Revolving around the topic of digital transformation when discussing difficulties encountered in the implementation process related to people or personnel, the speakers all agreed with the point of view: The first difficulty is to change the mindset of leaders.

TS. Ngô Công Trường - Giám đốc chuyên môn Công ty CP Tư vấn và Giáo dục John & PaDr. Ngo Cong Truong - Professional Director of John & Partners Education and Consulting Joint Stock Company

Joining the discussion session, Dr. Ngo Cong Truong - Professional Director of John&Partners Education and Consulting Joint Stock Company shared: "The hardest thing is to change the leadership mindset, to have a commitment to the transformation. The next step must come from The lowest level is the employee, at this time the communication factor plays an important role.We communicate but we must communicate, many businesses, sometimes the boss often scolds employees for not understanding, doing wrong, but in fact, if they transmit, If you don't, it's the boss's fault."

In addition, the barrier that most businesses face today is the fragmentation of data and how the data can be connected to each other. Mr. Tran Van Vien - Co-Founder and Southern Regional Director of Base.vn said: "In fact, this is a common pain for many businesses. It's as simple as communicating on multiple platforms, or using it. different chat tools, it is not possible to access the data, because the nature of the information exchanged through the chat channel is unstructured data".

Mr. Vien said that businesses should start from digitization first, whether it is an enterprise of 5 people or 10 thousand people, how to get data as soon as possible, as much as possible. As for the ability to connect data between software, businesses should consider this as the top criterion and ask the supplier that this product is capable of connecting data with other products. other or not.

"A lot of Base.vn customers ask if it is possible to synchronize Base's data with the systems they are using. Actually, the opposite question is whether their system is ready to connect. or not," emphasized Mr. Vien.

Mr. Tran Van Vien - Co-founder, Southern Regional Director of Base.vn

The discussion session ended with a question revolving around the topic: Digital transformation, if carried out according to a specific route, can happen quickly and effectively so that businesses can adapt to the pandemic situation. sick or not?

Answering this question, Dr. Ngo Cong Truong said: "We should separate these two issues. Let's consider its importance, then consider whether it's urgent or not. Because if businesses force themselves to convert digitally, they can't. During the epidemic period, it may not be fair in the digital transformation story."

According to Mr. Truong, businesses need to "whether rice picks up fish sauce", any stage that can be converted should be done. As for long-term strategies, businesses need to consider carefully, because if they do it wrong from the beginning, they will have to pay a very expensive price later.

Agreeing with the above view, Mr. Tran Vien added, the business is in the era of "fast fish eat slow fish". The proof is the breakup of many giants, as well as the strong rise of small but fast-paced companies. Therefore, Covid-19 can be viewed as an impetus for faster digital transformation. Businesses must be ready to face the epidemic within 3 months, 6 months or even a year.

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